Frequently Asked Questions
Which credit cards can I use to shop on this site?
Lace Boutique accepts Visa, Mastercard, Discover and American Express as forms of payment. Please be sure to include the correct shipping address at checkout and make sure you have the correct billing address attached with your credit card.
How will my products be delivered?
Your products will be delivered by United States Postal Service. A tracking number will be emailed to you once the order is process. You can visit usps.com to track your order.
What should I do if my purchase doesn't fit?
Just complete the return product form, and mail the item back to Shoplaceboutique.com to receive store credit. Be sure to read our Returns page for more details.
How do I know if my order was submitted?
Once your order is received, a confirmation email will be sent to you. If you do not see the email, be sure to check your junk mail before contacting firstname.lastname@example.org.
When will you restock sold out items?
We encourage all shoppers to purchase new items they are interested in, as quantities are limited. Some products may be restocked, while others may not. If there is a specific sold out item you are interested in, you may request it to be restocked by filling out the form on our Contact page.
How long does it take to get my order?
We estimate 7-10 business days. All orders are shipped Priority Mail via United States Postal Service. If it has been more than 10 days, and you have not received your package, we encourage you to visit usps.com and track your delivery with the tracking number provided to you by email.
When will new products be available?
New products are added to our web store throughout each season. By creating an account with Shoplaceboutique.com or signing up for our emails, you will receive information about new products, sales, events, and more.
How will I receive my store credit for a returned product?
Once the returned product(s) has arrived, you will receive an email containing a unique coupon code for the specific amount of your purchase. By entering this coupon code at checkout on your next order, it will deduct your credited amount from the total.
Can I participate in the #ShopLace contest if I don't have an Instagram account?
Unfortunately, the #ShopLace contest is only open to Instagram users whose posts are visible to the public. But we will inform all customers of new contest on other social media networks as they come available. If you have not ordered from us, be sure to sign up for our emails.
For other questions not addressed on this page, you may complete our contact form or email us at email@example.com
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